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Parts PlugExcellentParts Plug4.9★★★★★Based on 201 reviews fromSee all reviewsreview us onSarah Oluwatuyi★★★★★I had a great experience at this mechanic shop. My car battery was giving me trouble, so I stopped by for help. Amar was incredibly attentive, explained my options clearly, and made sure I fully understood everything. He quickly ordered a replacement battery, and the service was completed swiftly—within about 30 minutes. The whole process was efficient and professional, and I left completely satisfied. I highly recommend this shop for reliable and friendly car service!Rafi Fadle Aziz★★★★★I recently had my exhaust installed at this shop, and I couldn’t be more pleased with the experience. The team was excellent, maintaining open and honest communication throughout the service. I had several questions, and they patiently answered each one without any hint of annoyance. Their transparency and willingness to accommodate my requests made me feel very comfortable.

A special shoutout to Gagandeep for his outstanding service and friendly personality. After a less-than-stellar experience at a performance shop in Pickering, I was hesitant to try again, but this shop has truly restored my faith. I’m thrilled to have found such a reliable performance shop in the Durham region. I will definitely return for future auto work and look forward to building a lasting relationship with this fantastic team!Colton Whiteman★★★★★Nick, Omar, and the rest of the crew are all amazing. I had them replace my clutch to a brand new one on my 06 RSX. The process went very smooth, and they provided detailed answers to all my questions, and stayed communicative throughout the whole process. Would highly recommend for all needs!Karl Boco★★★★★My experience at Parts Plug was outstanding! The group is very professional, well-informed, and effective. The staff is amiable and made sure I understood the job being done by taking the time to thoroughly explain everything to me. For anyone looking for trustworthy maintenance I definitely recommend Parts Plug. I will most certainly be coming back for any of my future performance needs!Nikhil Baveja★★★★★Best mechanic in Durham region with reasonable prices for your German cars. Got all fluid change from them. All good.Matt S★★★★★Rarity these days to find honest shops who concurrently provide exceptional work. That is the case for Parts Plug. Worry and hassle free. Will be using them again as well as referring anyone who needs work done.Yen Tso★★★★★Aiden diagnosed and repaired a tricky issue with my Mazda3 Sport. I’m so impressed with his expertise!Tmhlc94★★★★★Brought my truck in to change the exhaust so i could get a deeper sound and a little louder . Amar listened to what i wanted and ordered what was needed . Part took a little longer but no worries they were prompt in keeping me informed . Sounds amazing and the decimal level comes in a little louder . I could not be happier . Amazing service very polite from all employees that i interacted with , i actually felt like they cared about what i wanted. Also as i was leaving i was told to see if its the sound im looking for as they could make it louder . These guys a great. Highly recommendResponse from the ownerThank you Lorne i’m glad you’re liking the exhaust! – AmarIan Akam★★★★★I brought in my 2013 Audi with 230K on the odometer. They listened to my concerns, and were happy to explain my options to me. They kept to their schedule and did the job (quite a big one) in record time. They even had me come back in 2 wks to ensure all was still well. They did a great job at a great price and were a pleasure to work with. Thank you Parts Plug team!Judy Pomeroy★★★★★Customer service is alive and well at this auto shop. I stopped to get help last week with small problem. They helped me and when it came time to pay they shocked me by saying no charge. WOW! It wasn’t a huge job but I expected a bill and I’m sure I’d have been charged at most, if not all other shops. I will definitely be back they have gained my trust.
Thanks Again for your much needed help.Response from the ownerThanks Judy, glad we could help!samay ganhar★★★★★Highly recommend for great customer service and competitive pricing. They went out of way to take off dent on the front bumper of my car and they didn’t charge extra for it. Quite obvious to me that they want to win customer hearts not just money!!Adam Hu★★★★★Honest mechanics with great service and fair pricing. It takes me 20 minutes to drive there each time but it’s worth the drive!Alicia Estrada★★★★★Amazing service and staff.Js_Loader

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