Needed my tires replaced with winter tires. Service was fantastic and workers were all friendly. Definitely recommend!!

Had a great experience at Parts Plug. I reached out via email to inquire about walnut blasting intake carbon cleaning, they were quick to respond to all my questions, and book me in for an appointment. After they completed my intake carbon cleaning, I no longer experience misfires during cold starts or rough idling. I also noticed that the car is running overall a lot smoother now, and quicker throttle response. Intake carbon cleaning is pricey but for the amount of time it takes to complete I think the price is fair and worth it, felt like the car got a second life and runs like new. Highly recommend Parts Plug to anyone thinking about intake carbon cleaning!

Just had a small part install on my car and I’m definitely happy with was done. Guys are knowledgeable and I’ll definitely be back to get more work done on my car.

Excellent fast service. Highly professional. Highly recommend

I have been going to this place for about 4-5 years and I have been dealing with Amar and his colleagues , They are highly trained, very reliable, honest & knowledgable and have helped me many times coming up with simple and quick solutions for any type of situation with both of my vehicles .They are very patient, courteous and polite and have always provided the excellent customer service. Highly recommend this place for auto repairs and maintenance. Best wishes, Jas

Their service is pretty good. Gagandeep did a great job and was very professional, took care of my car maintenance and oil changes very well.

Absolutely fantastic service. Answered my questions and addressed my concerns. These guys know there stuff. I got a PRL high volume air intake installed in my 2024 Honda Civic sport sedan. "Yeah yeah I know." Wasn't chasing gains or trying to make my car super fast because it's not. Although after the installation the car sounds fantastic. I'm extremely happy with the noise it makes now. Sounds sportier with a little angry growel. Like I said I'm not chasing gains or trying to race anybody. These guys did a fantastic job and it was a comfortable experience. There is a difference and it's noticeable no huge power gain but is a bit peppier sounds great. Thanks to the guys at parts plug

Very honest people and will tell you what your car really needs not like other mechanics that will charge you an arm and leg to get your car fixed. Just picked up my CRV and I highly recommend Parts Plug. You need anything from breaks or tires or oil change ANYTHING! Give them a call and you will never regret this and I'm 100% they will give you a WAY better pricing than dealerships. Parts Plug will work on your car like it's theirs and will do a perfectly precise job. Thank you guys 😉

Sad that they have bots and fake profiles that lowers their rep. Outstanding people and customer service, very knowledgeable. I go here for the typical oil changes and inspections. Never had a problem.

Very quick and timely service, phone call updates throughout, same day repairs

Best place in Durham Region to get e98 fuel. Great guys and service. Be back for more!

I just called if it’s time to replace brake pads and rotor since I heard strange sound when I braked. They are so efficient to tell me to come right away to check and get quotation. They are very nice and helpful with my car issue.

Amazing service as always! Have been coming to them for over 5 years! They always have an opening and are able to do quick checks and never ever overcharge. Really honest hard working individuals. You should definitely go to them for all of your car needs. 👏🏼

I had my Jettas engine replaced by these guys a few years ago. I always send anyone I know with big issues to them to fix it up for an affordable price. Figured I should write a review about my experience. Thank you's again 👏

We stopped in on a Saturday morning with a bit of a challenge. A rodent had chewed through one of our injector wires. Honda dealer does not sell a suitable replacement, she if a full engine harness. The guy at Parts Plug spent a generous amount of time trying to help us even though he did not have the specific part. Super friendly and knowledgeable.

They did a great job on installing my coilovers; process was smooth & everything was completed on time!

Nick has been nothing but wonderful, he did a full inspection on the car and let me know if there was any issues or problems he is definitely a go to for me when it comes to my car now I appreciate all the work he did I went home very happy and price was very fair

Service is excellent, inspection is thorough, service is delivered promptly and pricing is reasonable. Also, their staff is gentle, friendly and patient with customers with no technical knowledge. My wife is a bit skittish when visiting mechanics in general, I advised her to take her car to Parts plugs due to engine light on, she did it today and loved the attention, she is changing mechanic moving forward!

Great guys. Great service. They truly care about what they do

The team at partsplug has always been great to work with. They are transparent about the work that needs to done and associated costs. I’ve never had any issues regarding communication. They helped me pick the best option to suit my situation. Best performance and maintenance shop in Durham without a doubt.

My car started making weird noises. I called on a Friday night and they told me to come in tomorrow morning. They immediately started taking a look at my car and I was out of there in under a half hour! No more weird noises, they said it was an easy fix. Thank you so much!

Josiah and the team define customer service in the auto industry.

These guys are solid. I took my BMW X7 here and the entire process was seamless from start to finish. They provided a detailed quote by email beforehand, and there were no surprises, hidden fees, or unnecessary upselling. Honest, professional service and a great overall experience. Highly recommended.

Helped with supercharger pulley install top shelf staff!

Took my car here after two other shops couldn’t source the issue, parts plug not only got the parts faster and cheaper than everyone else but also had the problem solved within a day. Wouldn’t go anywhere else