I had a fantastic experience with Parts Plug. Their staff was knowledgeable, patient, and truly understood the needs of performance car enthusiasts. I was after a specific O-ring for my HKS BOV on an N54 build, and not only did they have exactly what I needed, but they also helped me confirm the correct size over the phone.

Highly recommend this repair shop, reliable and knowledgeable staff. Thank You Nick & Ammar for your help once again!

Best place for parts, maintenance and mods. They know what they are doing and are honest. Great communication and even better prices. Best all around shop in Durham.

Great and friendly service from the beginning to the end the service is impeccable highly recommended this shop for all your car mechanic work

Helped with supercharger pulley install top shelf staff!

Absolutely impressed by the professionalism of the folks over at Parts Plug. No one wanted to work on my modified Audi. The team did a superb job on my car which involved extensive diagnosis. They clearly know their way around Audi's which is rare these days. Parts Plug is now my shop of choice for Audi mechanical work, and tires too! Well done guys, the car is running amazingly smooth now!

Great experience at Parts Plug Scarborough! I’ve been to the Whitby location before, and the Scarborough shop provides the same friendly, knowledgeable, and reliable service you would expect. This location is more convenient for me, so it’s great knowing I can get the same level of service closer to home. Highly recommend!

Rarity these days to find honest shops who concurrently provide exceptional work. That is the case for Parts Plug. Worry and hassle free. Will be using them again as well as referring anyone who needs work done.

Quality workmanship and attention to detail. Swapped my clutch, welded up a great exhaust, and got me some fresh summer tires. Installed a bbk and car drives great

Brought my truck in to change the exhaust so i could get a deeper sound and a little louder . Amar listened to what i wanted and ordered what was needed . Part took a little longer but no worries they were prompt in keeping me informed . Sounds amazing and the decimal level comes in a little louder . I could not be happier . Amazing service very polite from all employees that i interacted with , i actually felt like they cared about what i wanted. Also as i was leaving i was told to see if its the sound im looking for as they could make it louder . These guys a great. Highly recommend. Been back for headlight and taillight install . Again they did a fantastic job

Always have great service with Nick at Parts Plug. He takes his time to ensure quality work is done and the right thing is being fixed. He’ll never try to rip you off or tell you something needs to be fixed if it doesn’t. I will definitely be coming back in the future

Friendly, very diligent, guys. Would highly recommend Parts Plug.

They took time out to help put together my trunk panels and didn't charge me even though I wanted to pay,outstanding service would recommend

10/10 service brought my truck and had it checked out by their team, I was there for about an hour and they never charged me for their time. Great dudes, very friendly and always looking to save you money which is hard to find in this industry

Worked on my BMW 335i that had a nasty boost leak + misfire. Took them an hour to identify and another hour to fix. Great service all around.

We stopped in on a Saturday morning with a bit of a challenge. A rodent had chewed through one of our injector wires. Honda dealer does not sell a suitable replacement, she if a full engine harness. The guy at Parts Plug spent a generous amount of time trying to help us even though he did not have the specific part. Super friendly and knowledgeable.

Best parts dealer around!!! If you are looking for Car parts, these guys guys to get it from! Whether you’re looking for dealer parts or performance part, they can get it all! And even better they will install it for you too! On top of that, it’s just a great environment to be around, great people, good vibes

Very knowledgeable staff! I've always had a great experience there. Highly recommended

Nick and his team were amazing. You can tell they really enjoy what they’re doing. They changed my brake pads and rotors quickly and on the day of for a very affordable price. There were some really nice cars that they were working on yet they still treated my old civic the same. If you also need passionate honest people to mod your car, this is the place to go to! Or if you just have a regular car like me that just needs maintenance , this is also a go to. Your one stop shop for everything ! Thanks Nick & team

The most honest people. Always fair and get my car in as fast as they can. It's nice to have a transparent experience with good people. I will keep recommending and I will keep coming back

Amazing customer service! Fast and solid, installed lower springs and couldn’t be happier with them!

Josiah and the team define customer service in the auto industry.

Had a great experience at Parts Plug. I reached out via email to inquire about walnut blasting intake carbon cleaning, they were quick to respond to all my questions, and book me in for an appointment. After they completed my intake carbon cleaning, I no longer experience misfires during cold starts or rough idling. I also noticed that the car is running overall a lot smoother now, and quicker throttle response. Intake carbon cleaning is pricey but for the amount of time it takes to complete I think the price is fair and worth it, felt like the car got a second life and runs like new. Highly recommend Parts Plug to anyone thinking about intake carbon cleaning!

I brought in my 2013 Audi with 230K on the odometer. They listened to my concerns, and were happy to explain my options to me. They kept to their schedule and did the job (quite a big one) in record time. They even had me come back in 2 wks to ensure all was still well. They did a great job at a great price and were a pleasure to work with. Thank you Parts Plug team!

Got an oil change here for my X4M and would definitely recommend this shop!