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Amazing experience from start to finish! The staff were friendly, professional, and honest, and the service was excellent. They took the time to explain everything clearly, completed the work efficiently, and made sure everything was done properly. It’s hard to find an auto shop you can truly trust, but I’ll definitely be coming back here for any future work. Highly recommend!

Parts Plug has been my go to for the past 3 years (since i found out about them). Great prices and most importantly AMAZING, trustworthy staff. I know I can trust their advice, and that the work will be done RIGHT. + I dont know how… but they found the sweetspot for professional and chill, and it’s always a vibe. Thanks again for all your hard work!

Good service

I have been going to this place for about 4-5 years and I have been dealing with Amar and his colleagues , They are highly trained, very reliable, honest & knowledgable and have helped me many times coming up with simple and quick solutions for any type of situation with both of my vehicles .They are very patient, courteous and polite and have always provided the excellent customer service. Highly recommend this place for auto repairs and maintenance. Best wishes, Jas

Honest mechanics with great service and fair pricing. It takes me 20 minutes to drive there each time but it’s worth the drive!

Excellent fast service. Highly professional. Highly recommend

I took my Mercedes C300 for a noise coming from front axle. They inspected the car within 20 minutes and gave me a quote. Did the job the next day quickly and the car was running smooth as new. Got the best price for the repairs. Customer service, speed, efficiency everything was amazing!

Brought my truck in to change the exhaust so i could get a deeper sound and a little louder . Amar listened to what i wanted and ordered what was needed . Part took a little longer but no worries they were prompt in keeping me informed . Sounds amazing and the decimal level comes in a little louder . I could not be happier . Amazing service very polite from all employees that i interacted with , i actually felt like they cared about what i wanted. Also as i was leaving i was told to see if its the sound im looking for as they could make it louder . These guys a great. Highly recommend. Been back for headlight and taillight install . Again they did a fantastic job

All the employees are very nice and very professional.

I was amazed at the honesty and professionalism of this Auto shop. I went thinking I’ll need several hundred dollars of repairs but it was something really minute and they fixed it without charging a single cent and in a jiffy after their working hours were over!! I’d recommend this place to anyone. Great work guys!!

Amazing customer service! Fast and solid, installed lower springs and couldn’t be happier with them!

Customer service is alive and well at this auto shop. I stopped to get help last week with small problem. They helped me and when it came time to pay they shocked me by saying no charge. WOW! It wasn't a huge job but I expected a bill and I'm sure I'd have been charged at most, if not all other shops. I will definitely be back they have gained my trust. Thanks Again for your much needed help.

Best place in Durham Region to get e98 fuel. Great guys and service. Be back for more!

Highly recommend for great customer service and competitive pricing. They went out of way to take off dent on the front bumper of my car and they didn’t charge extra for it. Quite obvious to me that they want to win customer hearts not just money!!

Amazing service—fast, thorough, and reasonably priced. I went in for brake work and issues with my turbo and power loss, and they fixed everything perfectly. The team was professional, kept me updated throughout, and delivered high-quality results. Highly recommend for any car repairs!

Friendly, very diligent, guys. Would highly recommend Parts Plug.

Thanks to Amar and the team. Top shelf service and advice.

Knowledgeable people, very friendly are always happy to help you understand what’s going on with your car . Fair pricing and good time to service l. Would recommend!!

Great customer service, got the parts I needed next day – fast and affordable. Able to diagnose an engine problem very quickly and got me back on the road. Will definitely be going back

Took my car here after two other shops couldn’t source the issue, parts plug not only got the parts faster and cheaper than everyone else but also had the problem solved within a day. Wouldn’t go anywhere else

Amazing Service. I come all the way from Halton just to get my car serviced by them. They treat your car as one of your own.

Best mechanic in Durham region with reasonable prices for your German cars. Got all fluid change from them. All good.

Best spot around for all your automotive needs

Only shop I trust. Reasonable prices and they have never given a bad call to me or any of my family's vehicles.

Gagan and Amar and there team are amazing. Honestly its the best place to bring your car for auto repair needs there knowledgeable, efficient and fair priced. I’ve never been to a shop where I’ve been more comfortable and knowing that I’m not going to get ripped off. From now on all of my cars are going here for any work needed. Thanks again !