Josiah and the team define customer service in the auto industry.

Honestly one of the best part supplier I've ever dealt with……the owner is knowledgeable about what you're car needs…super honest and well priced and reasonable to deal with….Highly recommend!! GTA PARTS!!

Quality workmanship and attention to detail. Swapped my clutch, welded up a great exhaust, and got me some fresh summer tires. Installed a bbk and car drives great

best shop in Durham. Definitely recommend for any work needed on your vehicle.

Very honest people and will tell you what your car really needs not like other mechanics that will charge you an arm and leg to get your car fixed. Just picked up my CRV and I highly recommend Parts Plug. You need anything from breaks or tires or oil change ANYTHING! Give them a call and you will never regret this and I'm 100% they will give you a WAY better pricing than dealerships. Parts Plug will work on your car like it's theirs and will do a perfectly precise job. Thank you guys 😉

Amazing service as always! Have been coming to them for over 5 years! They always have an opening and are able to do quick checks and never ever overcharge. Really honest hard working individuals. You should definitely go to them for all of your car needs. 👏🏼

I had my Jettas engine replaced by these guys a few years ago. I always send anyone I know with big issues to them to fix it up for an affordable price. Figured I should write a review about my experience. Thank you's again 👏

Amazing work and results! Super fast work and fast return time and super easy to deal with and communicate! 1000% recommend and will go there for all my car needs

Absolutely fantastic service. Answered my questions and addressed my concerns. These guys know there stuff. I got a PRL high volume air intake installed in my 2024 Honda Civic sport sedan. "Yeah yeah I know." Wasn't chasing gains or trying to make my car super fast because it's not. Although after the installation the car sounds fantastic. I'm extremely happy with the noise it makes now. Sounds sportier with a little angry growel. Like I said I'm not chasing gains or trying to race anybody. These guys did a fantastic job and it was a comfortable experience. There is a difference and it's noticeable no huge power gain but is a bit peppier sounds great. Thanks to the guys at parts plug

Very knowledgeable staff! I've always had a great experience there. Highly recommended

Ask for Nicholas! Honest and professional. Customer service – me and my family have been servicing our vehicles with him for years.

Hard-working and dedicated team. They will treat your car as if it were their own. Honest and competitive prices.

I had an exceptional experience at Parts Plug! The team is incredibly knowledgeable, professional, and efficient. They diagnosed and fixed my car issues quickly, and their prices were very fair. The staff is friendly and took the time to explain everything to me in detail, ensuring I understood the work being done. I highly recommend Parts Plug for anyone needing reliable and honest auto repair services. I'll definitely be returning for all my future car maintenance needs!

A+ customer service. Great people and prices.

I went to get tires for my dad's highlander and the team told me the different options based on my price range and they were very insightful on the products. I will definitely be coming back here to lower my car this summer, I would recommend this business for anyone who is looking for a great deal on any car part big or small.

Absolutely impressed by the professionalism of the folks over at Parts Plug. No one wanted to work on my modified Audi. The team did a superb job on my car which involved extensive diagnosis. They clearly know their way around Audi's which is rare these days. Parts Plug is now my shop of choice for Audi mechanical work, and tires too! Well done guys, the car is running amazingly smooth now!

Had a really great experience with Amar and Nick, knowledgeable, accommodating and always kept me updated. They did a thorough diagnosis, evaluation and gave me numerous options to get the job done. Communication was a real plus with these guys. Highly professional and recommended if you need to get your vehicle sorted out. Thanks a million Partsplug 🙌🏽. My skyline is in order 🙂

Amazing service—fast, thorough, and reasonably priced. I went in for brake work and issues with my turbo and power loss, and they fixed everything perfectly. The team was professional, kept me updated throughout, and delivered high-quality results. Highly recommend for any car repairs!

I've been bringing my cars here for the past few years, and the experience has consistently been top-notch. The customer service is excellent—friendly, professional, and attentive. The team is knowledgeable, helpful, and genuinely cares about getting you the right parts at a fair price. They’re incredibly thorough with their inspections and have always been able to accurately diagnose and resolve any issues. The only downside is that they’re getting busier as more people discover their outstanding service, but it’s a testament to how good they really are.

Went in for a tire swap and pre winter vehicle inspection. Once again wonderful service, it was quick, well priced and gave me the confidence I needed in my car to be able to drive it through our harsh winters. Thank you Amar once again for your help, and I’ll be back for my summer tire swap along with anything else I might have trouble with!

Guys are friendly and offer honest pricing..

Took my Jeep here with an overheating engine – they immediately took it in, showed me exactly what was wrong & had it ready for me the next day! Affordable, trustworthy & quick! Definitely recommend

Worked with Parts Plug to install H&R Sport Springs and Tire Mount/Balance new rims for my vehicle (BMW 435i). Technicians are knowledgable and accommodating. Worth the trip from Hamilton. Looking to come back for Stage 1 Tune. Highly recommend.

Best place for parts, maintenance and mods. They know what they are doing and are honest. Great communication and even better prices. Best all around shop in Durham.

Can’t beat the service and they beat everyone’s prices!