Josiah and the team define customer service in the auto industry.

Great place to take your car for any service. Honest and reputable.

Great shop with honest, knowledgeable staff. Very trustworthy and always willing to help. Highly recommend

Great guys. Great service. They truly care about what they do

Parts Plug has been my go to for the past 3 years (since i found out about them). Great prices and most importantly AMAZING, trustworthy staff. I know I can trust their advice, and that the work will be done RIGHT. + I dont know how… but they found the sweetspot for professional and chill, and it’s always a vibe. Thanks again for all your hard work!

Great staff, very knowledgeable and easy to talk to. Amazing pricing. Definitely recommend!!

Very nice and friendly staff, and they always get me taken care of quick. Thank you Amar and the Parts Plug team!

My car started making weird noises. I called on a Friday night and they told me to come in tomorrow morning. They immediately started taking a look at my car and I was out of there in under a half hour! No more weird noises, they said it was an easy fix. Thank you so much!

Amazing experience from start to finish! The staff were friendly, professional, and honest, and the service was excellent. They took the time to explain everything clearly, completed the work efficiently, and made sure everything was done properly. It’s hard to find an auto shop you can truly trust, but I’ll definitely be coming back here for any future work. Highly recommend!

Thank you for your service. Provide all the information I needed over the phone and at the location, very quick to service.

Great experience at Parts Plug Scarborough! I’ve been to the Whitby location before, and the Scarborough shop provides the same friendly, knowledgeable, and reliable service you would expect. This location is more convenient for me, so it’s great knowing I can get the same level of service closer to home. Highly recommend!

Needed my tires replaced with winter tires. Service was fantastic and workers were all friendly. Definitely recommend!!

We stopped in on a Saturday morning with a bit of a challenge. A rodent had chewed through one of our injector wires. Honda dealer does not sell a suitable replacement, shy of a full engine harness – which would have been ridiculously expensive. The guy at Parts Plug spent a generous amount of time trying to help us out gratis, even though he did not have the specific part. Super friendly and knowledgeable.

I have been going to this place for about 4-5 years and I have been dealing with Amar and his colleagues , They are highly trained, very reliable, honest & knowledgable and have helped me many times coming up with simple and quick solutions for any type of situation with both of my vehicles .They are very patient, courteous and polite and have always provided the excellent customer service. Highly recommend this place for auto repairs and maintenance. Best wishes, Jas

These guys know what they’re talking about. Always great service and easy to work with.

I just called if it’s time to replace brake pads and rotor since I heard strange sound when I braked. They are so efficient to tell me to come right away to check and get quotation. They are very nice and helpful with my car issue.

Best parts dealer around!!! If you are looking for Car parts, these guys guys to get it from! Whether you’re looking for dealer parts or performance part, they can get it all! And even better they will install it for you too! On top of that, it’s just a great environment to be around, great people, good vibes

Honestly, one of the best shops I’ve dealt with. You can tell they genuinely care about their customers and the work they do. They explained everything clearly, were honest about what I actually needed, and never tried to upsell me on things I didn’t need. Josiah was a huge help and is extremely knowledgeable when it comes to BMWs. Nick, the technician, was also very helpful, and both of them were super friendly and easy to deal with. After dealing with them myself, I can honestly see how the 1 star reviews about their customer service are fake. My experience was the complete opposite. Everyone was friendly, helpful, and easy to deal with. Pricing was also very fair, and I’d definitely recommend them to anyone looking for a trustworthy shop instead of going to the dealer.

These guys are solid. I took my BMW X7 here and the entire process was seamless from start to finish. They provided a detailed quote by email beforehand, and there were no surprises, hidden fees, or unnecessary upselling. Honest, professional service and a great overall experience. Highly recommended.

Tuned my car and fixed my exhaust leak while I waited. Very quick, friendly, and local! 100% recommend

Only shop I trust. Reasonable prices and they have never given a bad call to me or any of my family's vehicles.

Thank you for taking really good care of my car and getting my suspension fixed! No more noises!

Just had a small part install on my car and I’m definitely happy with was done. Guys are knowledgeable and I’ll definitely be back to get more work done on my car.

Best shop in the GTA great service and trustworthy people wouldn’t go anywhere else they do it all!

If you’ve been to their Oshawa location then tou already know, Parts Plug is one of the most reputable shops around and treat every car with care and respect. From brake jobs to performance parts they do it all and then some! Great staff, great owner, I wouldn’t recommend anywhere else!