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Josiah and the team define customer service in the auto industry.

Aiden diagnosed and repaired a tricky issue with my Mazda3 Sport. I’m so impressed with his expertise!

Great work from the hole team 10/10 would recommend

i got my suspension done and oil change here. techs are very transparent and quick with their work! would definitely recommend and ill be visiting again

Great guys. Great service. They truly care about what they do

They took time out to help put together my trunk panels and didn't charge me even though I wanted to pay,outstanding service would recommend

Gagan and Amar and there team are amazing. Honestly its the best place to bring your car for auto repair needs there knowledgeable, efficient and fair priced. I’ve never been to a shop where I’ve been more comfortable and knowing that I’m not going to get ripped off. From now on all of my cars are going here for any work needed. Thanks again !

Parts plug is good at what they do. They did a clutch and walnut blasting service for me and have done a good job. They are quick to respond to questions and provide quotes and schedule you in which is appreciated since some shops take forever to do so. Will continue to use them in the future.

I've been coming to this shop since the Summer of 2023 and have had amazing experiences with Parts Plug! I've brought multiple cars to this shop and they have surpassed all my expectations. Their customer service is unmatched – knowledgeable, friendly, and always ready to assist. I found exactly what I needed for my cars without any hassle. The quality of the parts is top-notch, and the prices are incredibly competitive. Parts Plug has definitely earned my trust and loyalty. I highly recommend them to anyone in need of automotive parts, performance and maintenance.

Absolutely fantastic service. Answered my questions and addressed my concerns. These guys know there stuff. I got a PRL high volume air intake installed in my 2024 Honda Civic sport sedan. "Yeah yeah I know." Wasn't chasing gains or trying to make my car super fast because it's not. Although after the installation the car sounds fantastic. I'm extremely happy with the noise it makes now. Sounds sportier with a little angry growel. Like I said I'm not chasing gains or trying to race anybody. These guys did a fantastic job and it was a comfortable experience. There is a difference and it's noticeable no huge power gain but is a bit peppier sounds great. Thanks to the guys at parts plug

Always have great service with Nick at Parts Plug. He takes his time to ensure quality work is done and the right thing is being fixed. He’ll never try to rip you off or tell you something needs to be fixed if it doesn’t. I will definitely be coming back in the future

I have been going to this place for about 4-5 years and I have been dealing with Amar and his colleagues , They are highly trained, very reliable, honest & knowledgable and have helped me many times coming up with simple and quick solutions for any type of situation with both of my vehicles .They are very patient, courteous and polite and have always provided the excellent customer service. Highly recommend this place for auto repairs and maintenance. Best wishes, Jas

These mechanics are our go to! Always honest and trustworthy. We always take our cars here for years. No complains. They have helped with tires, flats, oil changes and many other concerns. Definitely recommend. We usually went to their Oshawa location, but now they’re conveniently in Scarborough! So thankful!

The team at partsplug has always been great to work with. They are transparent about the work that needs to done and associated costs. I’ve never had any issues regarding communication. They helped me pick the best option to suit my situation. Best performance and maintenance shop in Durham without a doubt.

We stopped in on a Saturday morning with a bit of a challenge. A rodent had chewed through one of our injector wires. Honda dealer does not sell a suitable replacement, shy of a full engine harness – which would have been ridiculously expensive. The guy at Parts Plug spent a generous amount of time trying to help us out gratis, even though he did not have the specific part. Super friendly and knowledgeable.

Had a great experience at Parts Plug! They changed my transmission fluid and also did an intake valve cleaning. The team was professional, explained everything clearly, and got the work done quickly. My car feels smoother and more responsive now. Really appreciate the honest service and fair pricing—definitely recommend them if you’re looking for reliable mechanics!

I brought in my 2013 Audi with 230K on the odometer. They listened to my concerns, and were happy to explain my options to me. They kept to their schedule and did the job (quite a big one) in record time. They even had me come back in 2 wks to ensure all was still well. They did a great job at a great price and were a pleasure to work with. Thank you Parts Plug team!

I’m always so happy with all the guys that work here. Service is top notch. Honest group of men. Highly recommend

They did a great on my VW. Came here initially for just for a Carbon build up removal (walnut blast), and ended having my car fully diagnosed and repaired beyond my initial thoughts. Fair pricing, they are good and prompt with communication as well details to what the actual issues are. So no feeling of being upsold on things you don't need.

Great guys came in because I had a coolant leak found the issue very quick and price was reasonable would come back again for sure.

Amazing service as always! Have been coming to them for over 5 years! They always have an opening and are able to do quick checks and never ever overcharge. Really honest hard working individuals. You should definitely go to them for all of your car needs. 👏🏼

Very quick and timely service, phone call updates throughout, same day repairs

definitely recommend doing business with partsplug and wouldn't hesitate ordering from them again. their custom service is top tier replying back to you within an hour or so. when they say they have inventory they have it and won't catfish you into paying an inventory fee as I seen some other shops in Ontario doing. these guys are honest and definitely recommend ordering from them. thanks again – winnipeg

Best parts dealer around!!! If you are looking for Car parts, these guys guys to get it from! Whether you’re looking for dealer parts or performance part, they can get it all! And even better they will install it for you too! On top of that, it’s just a great environment to be around, great people, good vibes

This was my first time bring my car here to have fog lights installed and did a fantastic job. Very professional and knowledgeable. Highly recommended!!!