Here we have collected the most frequently asked questions. Please read them before contacting support.
Flat rate shipping is currently only available in the GTA and surrounding areas, for shipping outside of these regions we ship via UPS or Canada Post. FREE instore pickup is always available!
We currently only offer shipping to Canadian addresses
Once your order is placed you will receive an email confirmation including the estimated delivery date
If your order contains multiple items that you wish to ship to multiple locations there is no additional fee if the address is within our free shipping coverage area, if it is outside this area we charge an additional $25 + tax for each address
We currently accept cash, mastercard, visa, debit and interac e-transfers.
Payments may be split however items will not ship until the full payment has been processed
For detailed information about returns please visit out terms and conditions page here
Please send us an email to firstname.lastname@example.org to cancel an order, please note that special order products are final and may not be returned or cancelled, we will alert you if anything in your order is a special order item
We will be happy to answer any questions you may have.