Service is excellent, inspection is thorough, service is delivered promptly and pricing is reasonable. Also, their staff is gentle, friendly and patient with customers with no technical knowledge. My wife is a bit skittish when visiting mechanics in general, I advised her to take her car to Parts plugs due to engine light on, she did it today and loved the attention, she is changing mechanic moving forward!

I just called if it’s time to replace brake pads and rotor since I heard strange sound when I braked. They are so efficient to tell me to come right away to check and get quotation. They are very nice and helpful with my car issue.

My car started making weird noises. I called on a Friday night and they told me to come in tomorrow morning. They immediately started taking a look at my car and I was out of there in under a half hour! No more weird noises, they said it was an easy fix. Thank you so much!

Honest, fair and knowledgeable. Only shop I take my cars too for service or repairs.

Parts Plug has been my go to for the past 3 years (since i found out about them). Great prices and most importantly AMAZING, trustworthy staff. I know I can trust their advice, and that the work will be done RIGHT. + I dont know how… but they found the sweetspot for professional and chill, and it’s always a vibe. Thanks again for all your hard work!

They did a great job on installing my coilovers; process was smooth & everything was completed on time!

Absolutely fantastic service. Answered my questions and addressed my concerns. These guys know there stuff. I got a PRL high volume air intake installed in my 2024 Honda Civic sport sedan. "Yeah yeah I know." Wasn't chasing gains or trying to make my car super fast because it's not. Although after the installation the car sounds fantastic. I'm extremely happy with the noise it makes now. Sounds sportier with a little angry growel. Like I said I'm not chasing gains or trying to race anybody. These guys did a fantastic job and it was a comfortable experience. There is a difference and it's noticeable no huge power gain but is a bit peppier sounds great. Thanks to the guys at parts plug

Great experience at Parts Plug Scarborough! I’ve been to the Whitby location before, and the Scarborough shop provides the same friendly, knowledgeable, and reliable service you would expect. This location is more convenient for me, so it’s great knowing I can get the same level of service closer to home. Highly recommend!

These guys are solid. I took my BMW X7 here and the entire process was seamless from start to finish. They provided a detailed quote by email beforehand, and there were no surprises, hidden fees, or unnecessary upselling. Honest, professional service and a great overall experience. Highly recommended.

Helped with supercharger pulley install top shelf staff!

I had a fantastic experience with Parts Plug. Their staff was knowledgeable, patient, and truly understood the needs of performance car enthusiasts. I was after a specific O-ring for my HKS BOV on an N54 build, and not only did they have exactly what I needed, but they also helped me confirm the correct size over the phone.

If you’ve been to their Oshawa location then tou already know, Parts Plug is one of the most reputable shops around and treat every car with care and respect. From brake jobs to performance parts they do it all and then some! Great staff, great owner, I wouldn’t recommend anywhere else!

Only shop I trust. Reasonable prices and they have never given a bad call to me or any of my family's vehicles.

Best parts dealer around!!! If you are looking for Car parts, these guys guys to get it from! Whether you’re looking for dealer parts or performance part, they can get it all! And even better they will install it for you too! On top of that, it’s just a great environment to be around, great people, good vibes

Great staff, very knowledgeable and easy to talk to. Amazing pricing. Definitely recommend!!

Fixed my suspension clunk for cheaper than another shop quoted, also very fast and friendly to talk to!

Best place in Durham Region to get e98 fuel. Great guys and service. Be back for more!

All the employees are very nice and very professional.

Brought my car in for a quick service, they were able to get my wheel bearing done in a timely manner. Nick was super accommodating! Will definitely be back!

Amazing experience from start to finish! The staff were friendly, professional, and honest, and the service was excellent. They took the time to explain everything clearly, completed the work efficiently, and made sure everything was done properly. It’s hard to find an auto shop you can truly trust, but I’ll definitely be coming back here for any future work. Highly recommend!

Quality workmanship and attention to detail. Swapped my clutch, welded up a great exhaust, and got me some fresh summer tires. Installed a bbk and car drives great

Nick has been nothing but wonderful, he did a full inspection on the car and let me know if there was any issues or problems he is definitely a go to for me when it comes to my car now I appreciate all the work he did I went home very happy and price was very fair

Great guys came in because I had a coolant leak found the issue very quick and price was reasonable would come back again for sure.

Always a great experience with the team here! They are honest and efficient. I trust them and would recommend them whole heartedly!

Very honest people and will tell you what your car really needs not like other mechanics that will charge you an arm and leg to get your car fixed. Just picked up my CRV and I highly recommend Parts Plug. You need anything from breaks or tires or oil change ANYTHING! Give them a call and you will never regret this and I'm 100% they will give you a WAY better pricing than dealerships. Parts Plug will work on your car like it's theirs and will do a perfectly precise job. Thank you guys 😉