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Parts PlugExcellentParts Plug4.9★★★★★Based on 202 reviews fromSee all reviewsreview us onShadosh Bala★★★★★Great shop! Got my exhaust done here and they did amazing work. Would highly recommend and the prices are very fair. 10/10 Costumer service.Sutharsan Sri★★★★★I’ve been bringing my cars here for the past few years, and the experience has consistently been top-notch. The customer service is excellent—friendly, professional, and attentive. The team is knowledgeable, helpful, and genuinely cares about getting you the right parts at a fair price. They’re incredibly thorough with their inspections and have always been able to accurately diagnose and resolve any issues. The only downside is that they’re getting busier as more people discover their outstanding service, but it’s a testament to how good they really are.Nikhil Baveja★★★★★Best mechanic in Durham region with reasonable prices for your German cars. Got all fluid change from them. All good.Sayed Arif Samim★★★★★I was chatting with them via Marketplace. Eventually, I came in for my first oil change service, and my next appointment is this coming Friday. I was extremely happy with the experience—despite being busy and me not having an appointment, they still checked the suspension and changed the oil. Excellent customer service!Paras★★★★★I brought in my 2003 G35 Coupe for a full clutch kit replacement, these guys were super helpful and informing with a great price. Will be coming back in the futureJazz Bains★★★★★Gagan and Amar and there team are amazing. Honestly its the best place to bring your car for auto repair needs there knowledgeable, efficient and fair priced. I’ve never been to a shop where I’ve been more comfortable and knowing that I’m not going to get ripped off. From now on all of my cars are going here for any work needed.

Thanks again !Colton Whiteman★★★★★Nick, Omar, and the rest of the crew are all amazing. I had them replace my clutch to a brand new one on my 06 RSX. The process went very smooth, and they provided detailed answers to all my questions, and stayed communicative throughout the whole process. Would highly recommend for all needs!Chandan Bakshi★★★★★Best place for parts, maintenance and mods. They know what they are doing and are honest. Great communication and even better prices. Best all around shop in Durham.Ian Akam★★★★★I brought in my 2013 Audi with 230K on the odometer. They listened to my concerns, and were happy to explain my options to me. They kept to their schedule and did the job (quite a big one) in record time. They even had me come back in 2 wks to ensure all was still well. They did a great job at a great price and were a pleasure to work with. Thank you Parts Plug team!Matt S★★★★★Rarity these days to find honest shops who concurrently provide exceptional work. That is the case for Parts Plug. Worry and hassle free. Will be using them again as well as referring anyone who needs work done.Tmhlc94★★★★★Brought my truck in to change the exhaust so i could get a deeper sound and a little louder . Amar listened to what i wanted and ordered what was needed . Part took a little longer but no worries they were prompt in keeping me informed . Sounds amazing and the decimal level comes in a little louder . I could not be happier . Amazing service very polite from all employees that i interacted with , i actually felt like they cared about what i wanted. Also as i was leaving i was told to see if its the sound im looking for as they could make it louder . These guys a great. Highly recommend. Been back for headlight and taillight install . Again they did a fantastic jobResponse from the ownerThank you Lorne i’m glad you’re liking the exhaust! – AmarJudy Pomeroy★★★★★Customer service is alive and well at this auto shop. I stopped to get help last week with small problem. They helped me and when it came time to pay they shocked me by saying no charge. WOW! It wasn’t a huge job but I expected a bill and I’m sure I’d have been charged at most, if not all other shops. I will definitely be back they have gained my trust.
Thanks Again for your much needed help.Response from the ownerThanks Judy, glad we could help!Adam Hu★★★★★Honest mechanics with great service and fair pricing. It takes me 20 minutes to drive there each time but it’s worth the drive!Js_Loader

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